Contact Us

Drinksafe–systems test and design safe drinking water products and work with an established leader of water filtration and purification technology –  tested worldwide the technology filter systems have been supplied to over 3 million people –

Registered address

56 Gibb Workshop Units
Holbeton, Nr Plymouth, Devon, PL81JN, UK

Telephone 01752 830 271

Bank details for BACS Drinksafe-systems

Please contact us in first instance if you are wishing to make a Bank Transfer via IBAN or BACS. For cheque payment please call us first and make out cheque to: drinkSAFE-systems.

Bank Identification code (BIC) CPBK GB22


Warranty - 1 year Statutory rights unaffected

When used as directed – Sourcing of unclear water will inevitably lead to shortening of filter life expectancy and prematurely clogged filters are not deemed to be integral to the warranty or abuse by putting anything but freshwater through the filter system. We will endeavor to offer great service long after the sale.


Caring for your System

Read all instructions on user guides supplied with each system


Absolute filter will protect against harmful bacteria for the life of the filter and contains a biosafe media  – this micro purification will outlast filter. Flow rate will diminish over time – slower flow rate means greater protection – Eventually the flow rate will stop signifying filter exchange. Filter systems tested up to 1600 litres for contaminant removal.

Adopting a policy of sourcing clearest water will mean longer filter life.

To clean filter adding a purification cleansing solution to filter in bottle / container will prolong filter life.

We recommend Micropur available in Granules , liquid format or tablet ,  Milton Solution ,  Steri chlor purification , or Household bleach, in ratio of f 1 part bleach to 10 parts water.

For bottles Travel Tap and Explorer - Fill with warm lukewarm clear water - pre dose with cleansing solution according to manufacturer guidelines

FLUSH through 50% of solution and leave for 10 minutes

Flush through remainder

Flush through with clear water

For Gravity systems  HCA and Stainless Portacamp Aquaguard '3 in 1' Waterbag Maxi and Supalite

Add cleansing solution to container/ Hydration reservoir and fill with water

Filter through 50% of solution and rest for 10 minutes

Drain off surplus  and refill with clean water

Eco Stainless and Waterstraw 

Add cleansing solution  and fill with water- Draw a small amount by mouth suction to ensue filter is absorbing solution

Allow to sit for 20 minutes - Eco bottle remove filter and flush over with clean water Blow out excess water

Waterstraw - Blow out excess water from mouthpiece

Store by separating filter components as instructed in user guides supplied and air dry naturally

View video clips using maintaining and storing in products section


Ordering - Worldwide Delivery - Signed for and Insured

We work with a number of international packet couriers offering safe secure and swift worldwide shipping. When ordering you will be shown your shopping cart which can be amended at any time prior to checkout. All items are packed in special carton  postal PIP compliant boxes with appropriate protective filling - small spare parts and spare filter are shipped in 'Jiffy' type aircell protective packets.



  • UK Delivery  - £3.65 -
  • EEC European Economic Community - £14.95 Insured tracked and signed for 
  • Rest of the World - £16.95 Insured tracked and signed for 
Guaranteed NEXT day deliveries UK EU and Worldwide - Please contact us 

Large order enquiries  50 + units call us for a quote

Payment - Paypal Guaranteed secure payment system

When purchasing you will be directed to a separate secure banking site run by Paypal

In the event of a dispute immediate refund can be offered through this system to any email address

Own Branding

We can brand products for companies, and most recently provided a special edition Ten Tors pure water filter bottle  

For enquiries please call or email us 

Telephone 01752 830 271


You may have heard about the new General Data Protection Regulation (GDPR), that came into effect May 25th, 2018. To help comply with GDPR consent requirements - We do not send out unsolicited emails or share any customer data with third parties.